FAQs

Will the services be individualised to me?

Both our Deluxe Program and Premium Membership are completely individualised to your needs, goals and movement competency. This is guided by your initial consultation. Furthermore resulting in a individualised program and measurement of your progression. 

How do i know what service is best for me?

If you're unsure on what service is best suited to your individual needs, then please dont hesitate to contact us via our email or social media  platforms. Once submitted and received, we will contact you to discuss further. 

What qualifications & background do you both have?

We both believe in continuing to up-skill and receive the best education in order to provide you guys with the best service and results. 
Mikala has completed her 3 year undergraduate degree in Exercise & Sport Science, has a Certificate III in fitness and is a member/ accredited with Exercise Sport Science Australia. Additionally she also is a professional athlete playing AFLW for Collingwood Football Club. 

Chloe is currently in her 4th and last year of a Bachelor of Nutrition Science. She has had experience in AFLW and VFLW sports nutrition as well as online placement with the Solomon Islands Institute of Sport.

How does payment for the service work?

Once you decide which program/ membership best coincides with your individual needs and goals then all you need to do is purchase the desired program and membership via the link. Simply from there you will receive an email containing the link to sign up to the training application where your program will be uploaded and further communication pending purchased. 

Is there a pre-set timetable / business hours?

At Outlook Health we do have a pre-set timetable for our online deluxe and premium clients to book in their required appointments. This can be viewed by clinking "Bookings" on our Website. 

Am I locked into a contract once I begin?

Our memberships/ programs having varying “lock in” commitments. The standard and deluxe program is a one of payment prior to commencing the program. The premium membership is our individualised gold standard membership requiring a lock in contract for a minimum of six weeks. This allows time for improvements to be observed in your program, quality in your lifting and begin to see small improvements in working towards your goal.